Exclusive Connected Technologies is committed to protecting the privacy and personal information of our website visitors, clients, partners, and service users.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

01

Information We Collect

We may collect personal and business information when you interact with Exclusive Connected Technologies.

This may include:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Project or service requirements
  • Information submitted through contact forms
  • Communication and correspondence with our team

We may also collect limited technical information when you use our website.

Information We May Collect Automatically

  • Device and browser information
  • IP address and general location
  • Pages visited on our website
  • Website usage and interaction data

Business Information

  • Organization and project details
  • Service requirements
  • Enquiry and correspondence records
  • Information needed to deliver services
02

How We Use Your Information

Exclusive Connected Technologies uses collected information to provide better services and improve our communication with clients.

Respond to enquiries and requests
Prepare quotations and proposals
Deliver agreed services
Communicate project updates
Provide technical support
Improve our website and services
03

How We Protect Your Information

We take reasonable technical, administrative, and operational measures to protect personal and business information from unauthorized access, misuse, loss, alteration, or disclosure.

Our Approach to Data Protection

04

Information Sharing

Exclusive Connected Technologies does not sell or trade your personal information.

We may only share information where necessary to:

  • Deliver an agreed service
  • Work with approved technology or service providers
  • Meet legal or regulatory requirements
  • Protect the rights, security, or property of ECT, our clients, or others

Any third party involved in delivering a service may have its own privacy policies and data handling practices.

05

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.

Cookies may help us:

Preferences Remember website preferences
Interactions Understand visitor interactions
Performance Improve website performance
Traffic Analyze website traffic
06

Client & Project Information

When delivering ICT, security, software, creative, or multimedia services, we may receive access to information, systems, content, or project materials provided by our clients.

We handle this information responsibly and only use it where necessary for the delivery, support, or maintenance of the agreed service.

Client Confidentiality

We respect the confidentiality of client information, business operations, systems, and project materials. Additional confidentiality obligations may also be included in specific project agreements where required.

07

Data Retention

We retain personal and business information only for as long as reasonably necessary to:

  • Provide our services
  • Maintain business records
  • Support completed projects
  • Meet legal or contractual obligations
  • Resolve disputes where necessary

When information is no longer required, we may securely delete, anonymize, or archive it in accordance with applicable requirements.

08

Your Privacy Rights

Depending on applicable laws, you may have the right to request information about the personal data we hold about you.

You may also request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of information where applicable
  • Withdraw consent for certain communications

To make a privacy-related request, please contact Exclusive Connected Technologies using the contact details provided on our website.

09

Third-Party Websites & Services

Our website or services may contain links to third-party websites, platforms, software, or technology providers.

Exclusive Connected Technologies is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party services before providing personal information.

10

Changes to This Policy

Exclusive Connected Technologies may update this Privacy Policy from time to time to reflect changes in our services, technology, operations, or legal requirements.

Any changes will be published on this page and will become effective from the stated update date.

We encourage visitors and clients to review this Privacy Policy periodically.

Important Notice

Your continued use of our website or services after changes to this Privacy Policy may indicate acceptance of the updated policy.

11

Questions About Your Privacy?

If you have questions about this Privacy Policy or how Exclusive Connected Technologies handles your information, our team is ready to assist you.

exclusiveconnectedtechnologies@gmail.com
Get in Touch with ECT
+263 78 287 9972